Apple Health workouts are not saving
Check Apple Health permissions, confirm BRAD can write workouts, make sure your iPhone and Apple Watch are connected, restart BRAD, then try a short test ride.
Nick's Apps support
Help with BRAD.
BRAD - Bike Ride Assistant Dashboard helps you track smarter rides with live stats, routes, sensors, Health, and Apple Watch. This page covers setup help, common questions, and the best way to contact support.
Quick Help
Most ride-tracking issues come down to permissions, device connection, sensor pairing, or GPS conditions.
Location looks inaccurate
Make sure Location Services are on, allow precise location for BRAD, use location access during active rides, and ride with a clear GPS signal when possible.
Apple Watch heart rate is missing
Confirm the watch is paired and unlocked, Health permissions are enabled, heart rate privacy settings allow access, and the watch is worn snugly.
Bluetooth sensor will not connect
Check the sensor battery, wake the sensor, make sure it is not connected to another app or device, enable Bluetooth permissions for BRAD, and try again.
Battery drain seems high
GPS, maps, Bluetooth, Health, navigation, and Apple Watch workout tracking can use battery. Start charged, reduce screen brightness, and close unused apps.
BRAD is still evolving
Some sensor compatibility, route import/export, offline map behavior, weather, and advanced e-bike data features may be limited depending on the app version.
FAQ
Clear answers for common BRAD setup, tracking, sensor, and Apple Watch questions.
What is BRAD?
BRAD stands for Bike Ride Assistant Dashboard. It is a bike ride app for iPhone and Apple Watch built to show live ride stats, routes, sensor data, Health integration, and ride history in a focused dashboard.
Is BRAD available now?
BRAD is coming soon and preparing for App Store release. Availability may change once the App Store listing or TestFlight link is public.
Does BRAD require an Apple Watch?
No. Apple Watch is optional, but BRAD supports Apple Watch companion ride and workout features when a compatible watch is paired and connected.
What devices does BRAD support?
BRAD is built for iPhone and Apple Watch. iPad and Mac are not the primary supported platforms. Required iOS and watchOS versions are shown on the App Store listing.
Why does BRAD ask for Health permissions?
BRAD may request Health permissions to read and write cycling workout-related data, including workouts and heart rate where supported. Health access only works when you grant permission.
Why does BRAD ask for Location permissions?
BRAD uses location access to track rides, record routes, show ride maps, and support navigation features. Background location may be needed while a ride is active.
Does BRAD support navigation?
BRAD supports route tracking, saved routes, route preview/navigation tools, and turn-by-turn navigation features.
Can I save favorite routes?
Yes. BRAD supports saved routes so you can review and reuse routes inside the app.
Can BRAD import GPX files?
GPX import is not currently listed as a supported feature. It may be added later if supported by a future app version.
Does BRAD work offline?
BRAD should be able to continue tracking core ride data with GPS during a ride, but maps, syncing, accounts, subscriptions, and route services may require an internet connection.
Does BRAD support Bluetooth cycling sensors?
Yes. BRAD includes Bluetooth sensor support for compatible cycling sensors. Support may vary by sensor type and model.
Does BRAD show e-bike battery or motor data?
E-bike-specific battery or motor data support is not currently advertised.
Does BRAD show live weather?
Live weather metrics are not currently advertised.
Can I review ride history?
Yes. BRAD includes ride history so you can review previous rides. Ride deletion and export controls may vary by the current app version.
Does BRAD use accounts or cloud services?
Some features may use an account or cloud services. Some account, subscription, route, or ride-related data may be sent to Nick's Apps services if cloud features are enabled. Health and location data handling should match the Privacy Policy.
Does BRAD use iCloud sync?
BRAD does not currently advertise iCloud sync.
Is BRAD free?
BRAD may offer a free tier with optional paid subscription features. Final pricing and subscription details will be shown in the App Store and inside the app.
What should I include when contacting support?
Please include your iPhone model, iOS version, Apple Watch model, watchOS version, BRAD app version, sensor brand/model if relevant, and a short description of what happened.
Quick note: BRAD is designed to help with ride tracking and navigation, but GPS, sensor, Health, map, and route data can vary by device, permissions, connection quality, and current app version.